STORE POLICY
CUSTOMER CARE
At FocuStrick, we believe everyday wellness should feel simple, refreshing, and easy to enjoy.
Our products are designed to bring botanical aromatics into your everyday moments — whether you're working, studying, moving, traveling, or simply taking a moment to reset.
We're Here to Help
Have a question about a product, your order, shipping, or how to use your FocuStrick?
We're happy to help.
Please reach out to us through our Contact page and include your order number, if applicable. Our customer care team will review your message and get back to you as soon as possible.
Product Experience
FocuStrick products are created for aromatic inhalation and everyday sensory rituals. Please use each product according to the instructions provided with the product.
If you experience discomfort or irritation, discontinue use immediately.
We want every FocuStrick experience to feel fresh, comfortable, and effortless.
Order Support
For questions regarding:
• Order status
• Shipping & delivery
• Product information
• Returns & exchanges
• Wholesale opportunities
• General customer support
Please contact us through our online Contact form.
Thank you for choosing FocuStrick and making space for your next reset.
PRIVACY & SAFETY
At FocuStrick, we respect your privacy and are committed to protecting the information you share with us.
Your Privacy
When you place an order, contact us, or subscribe to our updates, we may collect information such as your name, email address, shipping information, and order details that are necessary to provide our services.
Your information is used to:
• Process and fulfill orders
• Provide customer support
• Communicate with you about your orders
• Improve our products and shopping experience
• Send marketing communications when you have chosen to receive them
We do not sell your personal information.
Payment information is processed through secure payment providers. We do not store your full payment card details on our own systems.
Product Safety
FocuStrick products are designed for aromatic use and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
For external aromatic use only. Do not ingest the product.
Avoid direct contact with the eyes and other sensitive areas. Keep out of reach of children and pets.
If you are sensitive to essential oils, botanical ingredients, fragrances, or aromatic products, review the ingredients carefully before use.
If irritation, discomfort, or an unexpected reaction occurs, discontinue use immediately.
If you have a medical condition, are pregnant or breastfeeding, or have concerns about using aromatic products, consult a qualified healthcare professional before use.
Website Security
We take reasonable measures to protect your personal information and maintain a secure shopping experience. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
By using our website, you agree to our collection and use of information as described in this policy.
WHOLESALE INQUIRIES
BRING FOCUSTRICK TO YOUR CUSTOMERS
Interested in carrying FocuStrick in your store, studio, wellness space, or online shop?
We welcome partnerships with retailers, wellness businesses, fitness studios, lifestyle stores, travel retailers, gift shops, and other businesses that share our appreciation for modern, botanical-inspired everyday rituals.
FocuStrick combines botanical aromatics, portable design, and modern lifestyle to create a simple sensory experience that fits naturally into everyday life.
WHOLESALE PARTNERSHIPS
Our wholesale program is designed for businesses looking to offer distinctive, easy-to-carry aromatic products to their customers.
Wholesale opportunities may include:
• Retail stores & lifestyle shops
• Wellness & fitness studios
• Yoga & meditation spaces
• Travel & hospitality businesses
• Gift & concept stores
• Online retailers
• Corporate & promotional gifting
• International distribution
BECOME A STOCKIST
Tell us a little about your business and what you are looking for.
Please include:
Business Name
Website / Social Media
Country & Market
Type of Business
Products or Quantities of Interest
Contact Information
Our team will review your inquiry and get back to you with available wholesale options.
LET'S WORK TOGETHER
Bring a fresh, portable aromatic ritual to your customers.
Interested in becoming a FocuStrick stockist?
Please contact us through our Contact page to start the conversation.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL